Privacy policy
Last updated: 25 October 2026
Xaeon Software Solutions ("Xaeon", "we", "us") respects your privacy. This policy describes how we handle information when you visit our website or engage our services.
Information we collect
Depending on how you interact with us, we may collect contact details you submit (name, email, phone, company), messages and files you send when requesting a quote or support, and technical data such as IP address, browser type and approximate location from standard server logs.
How we use information
We use this information to respond to enquiries and deliver contracted services, to operate, secure and improve our website, and to comply with legal obligations.
Cookies and analytics
We use cookies and similar technologies that are needed for the site to work, such as keeping you signed in to your client dashboard.
With your consent, we also use Google Analytics to understand how visitors find and use the site, and the Meta Pixel to measure our advertising. Until you accept, Google Analytics runs without cookies and the Meta Pixel does not load. You can change your choice at any time with the "Cookie settings" link in the footer.
When you send us an enquiry or book a call, we record how you arrived at our site (for example the campaign link, referring website and the first page you visited) with your request, so we know which of our channels are working. You can also control cookies through your browser settings.
Sharing
We do not sell your personal information. We may share data with trusted processors (for example hosting and email providers) who assist our operations under appropriate agreements, or when required by law.
Retention and security
We retain information only as long as needed for the purposes above or as required by law. We apply reasonable technical and organisational measures to protect data.
Your rights
Depending on your jurisdiction, you may have rights to access, correct, delete or object to certain processing of your personal data. Contact us to make a request.
Contact
Privacy questions: info@xaeons.com.